Review Generation: A Reputation Game Changer
Getting reviews is like pulling teeth. Until now.
Local search is driven by online reviews, and so is revenue. On average, customer ratings are proven to increase sales by 18%1, and 90% of people claim positive reviews influence their purchasing decisions2.
Smart business owners are getting serious about soliciting feedback, but generating reviews is hard work. It’s a hassle reaching out to customers, not to mention directing them to review sites, tracking conversations and sharing recommendations on social media. Business owners need a solution that does the heavy lifting for them.
Say hello to Review Generation
With Review Generation, your clients can gather reviews from their customer base in the fastest and easiest way possible.
Send personalized messages to customers requesting their feedback
Direct reviewers to a branded web page to leave their comments
Collect feedback and star ratings in one simple form
Help businesses learn how to handle reviews
Review Generation treats every review with care. The solution advises business owners which submissions to share and which ones are best handled behind closed doors, allowing your clients to strengthen and protect their reputation at the same time.
Use positive reviews to boost reputation
Reviews with 4 stars and up are easily shareable across websites and social channels. The tool encourages business owners to reply promptly and thank the reviewer for their input, which enhances the relationship and shows other readers that the owner cares.
Treat negative reviews as management tools
Reviews with 3 stars or lower are kept in a private inbox that businesses can manage offline, averting potential reputation damage. Business owners are encouraged to analyze their feedback, look at it as a potential communication issue and reply so that the reviewer feels they’ve been heard.
Control which reviews go public and which stay private
Reviews submitted through Review Generation reside on the business’s own website, which puts them in greater control of their public persona. Plus, the fact that it’s hooked up to reputation management means they’ll know about reviews the second they happen.
- Receive an alert the moment a review is submitted
- See reviews in the reviews tab of reputation management
- Use Vendasta’s platform to share reviews across social channels
Whether a business is in desperate need of online reviews or just wants greater control of their reputation, help them strengthen their presence and manage customer feedback efficiently with Review Generation.
Reputation Management is just the tip of the iceberg
Explore LIMG’s other digital solutions and see how you can cater to your whole range of customers’ needs and maximize your digital presence.
See what Reputation Management can do for your business
Local Internet Marketing Group
10420 SW 62nd St
Miami, FL 33173